FAQ

1. Why choose Globe Caster?

Globe Caster has been producing high quality casters for almost 30 years. We have an annual output of more than 10,000 tons of various casters each year. Our workshop is equipped with automated production equipment put to use for highly efficient manufacturing. We carry out strict quality testing and professional technicians to ensure that all of our products meet our high level of standards. Our experienced R&D staff is able to provide customization for a wide range of casters.


2. Is there any minimum order quantity?

The minimum order quantity varies depending on the type of casters being ordered.


3. Are samples provided?

We can provide customers with free samples testing.


4. Are the casters covered under a warranty?

Our products have a one-year warranty. Within a year from the date of shipment, if the products have quality problems under normal circumstances, we will provide replacements or appropriate compensation.


5. Is OEM available?

We can perform OEM services, we have an experienced technical R&D staff and advanced production equipment to meet your custom requirements.


6.What is the production time for these products?

We have sufficient spare parts inventory, about 10-15 working days for conventional products 1X20'container production; about 20-25 working days for 1X40 'container production.


7. Who are your typical customers?

Caster dealers
Industrial casters support factories
Trading companies
Terminal use customers


8. Services provided?

Regular phone or email contact for tracking, customer feedback about products.
We also provide repairs to products covered under warranty.

Foshan Global Caster Co., Ltd.

Add.: No. 2 Xingye East Road, A District, Shishan Science and Technology Industrial Park, Nanhai District, Foshan City, Guangdong Province, China

Tel.: +86-757-86690683